Cricut | Software

Fixing Cricut’s “Remove Exclusive Content” Error in Design Space

Cricut | Software

Written by Ali Fields | Updated: October 17, 2020

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If you’re trying to cut your design in Cricut Design Space and seeing a red error message that reads, “Remove Exclusive Content” fear not, I’ll show you exactly how to fix it.

What Does the “Remove Exclusive Content” Error Mean?

A screenshot from Cricut Design Space with a text box that says, "hello"

This error is related to Cricut Access, and how it restricts your use of its images.

Cricut Access is a subscription service that lets you use thousands of images, projects, and fonts. But your access to these images is limited: if you stop paying for Cricut Access, you lose your ability to use these images. So this error message is supposed to mean that you are using an image from Cricut Access that you are no longer allowed to use.

But, as we have all experienced with using computers, sometimes you get REALLY ANNOYING error messages for no good reason. Don’t worry, here’s how to fix it:

Fixing Cricut’s “Remove Exclusive Content” Error

If you are using uploaded images

When you get this error message while using SVGs or images that you uploaded yourself, try this simple fix:

  1. The easiest fix is to log out and log back in. You can sign out by clicking the “hamburger” menu in the top left, then clicking “Sign Out” down at the bottom. This works most of the time! Phew!
    A screenshot from Cricut Design Space showing how to fix the "Remove Exclusive Content" error
  2. If that doesn’t work, you can clear your web browser’s cookies, cache, and history. Cricut has a really helpful page here with links that show you how to do this in the most popular web browsers (Chrome, Firefox, Explorer, Edge, Safari).
  3. If that still fails, you can try using Cricut Design Space in a different browser. The preferred browsers for Design Space are Google Chrome and Mozilla Firefox. If you are having trouble with one, then you can try the other. You may have to install the appropriate Cricut Design Space plugin for a new browser.

If you are using Cricut Access

The logo for Cricut Access

If you’re using Cricut Access this error message means that you are trying to use images or fonts from Cricut Access, but your subscription has expired. You have two options here:

  1. Remove any images and fonts that are exclusive to Cricut Access. To help you locate the culprit, you can find a PDF of all the Cricut Access exclusives here.
  2. Re-subscribe to Cricut Access. If you buy another month or year of Cricut Access, then you can use any exclusive images, no problem. You can buy a monthly plan for $7.99 (standard) or $9.99 (premium).

FAQ

Is it possible to use Cricut Design Space or Access without an internet connection?

Only if you have an iPad/iPhone/Android device.

I heard Cricut Access comes free with the Cricut Maker, is this true?

Unfortunately, not. You probably heard about the free trial, but that just lasts for two weeks. In another article, I review all of the details of the Cricut Maker.

Are there Cricut machines which work without Design Space?

There are! I cover two of them in my article on the best Cricut machines of 2020.

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Our Expert
Ali Fields

Ali Fields is a DIY enthusiast and the founder and editor of Cut, Cut, Craft!, a DIY crafting blog.

She's a mechanical engineer by trade and the mother of two delightful kiddos.